Diptic: Tell the story.
For application questions or any support issues, please contact us at support@dipticapp.com. You can also ping us with questions on Twitter @dipticapp.
You have three options when you export a finished image: Normal, Medium and Large (high resolution). Your resolution depends on the type of device you’re using.
| Normal | Medium | Large | |
|---|---|---|---|
| iPhone 5, iPhone 4S & the new third-generation iPad | 1632x1632 | 2448x2448 | 3264x3264 |
| iPhone 4 and iPad2 | 1296x1296 | 1944x1944 | 2592x2592 |
| iPhone 3GS, iPad1, iPod Touch Gen1, iPod Touch Gen2 | 800x800 | 1200x1200 | 1600x1600 |
Normal images output and save faster, and are ideal if you're going to send via MMS or email. Large takes longer to save, but the payoff is pixel-perfect images that look great on-screen and printed out.
Follow these steps to fix it for your OS: http://dipticapp.com/accessdenied/
On the Border tab, tap the size icon on the top of the menu. Then scroll the “Rounded Outside” slider (the bottom right slider) all the way to the right.
There are controls to add filters, and adjust brightness, contrast, color saturation and hue. After importing your photos, you can get to these controls by simply tapping a frame. This pulls up a menu with your adjustment options.
Get to the adjustment control menu by tapping a frame. Then move the color saturation slider (the bottom right one) all the way to the left.
How do I Start over? Shake your device! This triggers a prompt that asks what settings you would like to clear. Check all of the boxes to clear all settings and photos. Or, select which specific items (images, borders, frames, aspect, text) you’d like to clear.
You can adjust the border’s width, color and texture background. First, tap the Border tab. This pulls up a menu with three tabs: Size, Color and Texture.
On the Size tab, you should see four sliders. The top left slider lets you adjust the how thick or thin the border appears. The top right slider lets you create round inner borders. The bottom left slider lets you curve interior lines. The bottom right lets you round the outer borders.
On the Color tab, you should see three sliders. The top slider lets you adjust the hue. The second slider lets you adjust the saturation, and the third slider controls the brightness.
The Texture tab lets you select fun background textures to apply to your Diptic. Choose from a dozen free textures or purchase additional textures from the Diptic Store.
On computer screens, colors are made by mixing different amounts of red, green and blue. When all three are "0" you get black, and when all three are "255" you get white (we made shortcuts for those, too). To get a shade of gray, just set all three to the same value, somewhere in the middle. Play with the sliders on the border popup to see how they mix together to make any color you can imagine!
All you need is a Flickr account and to join our group. A basic account is free. Once you have an account, visit our group and click the "Join?" link at the top of the page. Once you're a Flickr member, you can add any image you create with Diptic to the group pool. You can use the Flickr website, upload directly from Diptic, or use the Flickr app of your choice to upload your photos.
Enabling Expandable Layouts gives you a ton more options to create rectangular Diptics, not just squares. It also changes the aspect ratio of the inside the Diptic, so you can place your images inside the frames next to each other without anything getting cut off.
As an example, here are two Diptics made with the same two photos of a beach in Hawaii.
We've seen thousands of amazing Diptics that use our standard layouts. With creative zooming, framing and composition, we don't feel like they're limiting at all. But for users who want a little bit more to work with, Expandable Layouts offers increased flexibility for a 99¢ in-app upgrade. If you have more questions about Expandable Layouts, contact us at support@dipticapp.com.
Negative! All in-app purchases are linked to your iTunes account, much like how individual apps purchased are linked to your account.
If you attempt to purchase the in-app feature again (clicking buy) with the same iTunes account on a different device, it will prompt you that you have already paid for the feature and enable it without charging you again.
We also have a 'Restore' button in the app that will grab all your previous in app purchases and enable them.
Joints give you a ton of flexibility to customize your Diptics. Tap the Frames tab and you’ll see that there circles (joints along the lines). Drag these joints to customize your layouts. If a joint is highlighted gray, you can tap it to add or remove curvature.
To make adjustments of joints easier and line things up perfectly, you can turn on the grid by tapping the buttons for 8x8, 10x10 or 12x12. Then, when you move the joints, they'll snap to the grid.
Only frame borders that are perfectly horizontal or vertical can slide.
If you have additional questions that aren't answered here, please contact us at support@dipticapp.com or on Twitter @dipticapp.